Counter-Notice / Appeal

File a Takedown Appeal

If you believe content has been removed in error or would like to explore how to resolve this submit a formal appeal below. Every appeal is reviewed by a human analyst and you will receive a written decision within one business day.

Who Can Appeal

Account owners, content creators, authorized sellers, brand representatives, or their legal counsel.

Response Time

One business day for initial response. Complex appeals may take up to 5 business days.

What Can You Use This For

If you believe a removal was made in error, or want to learn about resolution options, you can reach out to us here.

Submit Your Appeal

Tell us what was removed and why we should restore it.

All fields marked with * are required.

You can also submit this form to start a resolution/settlement.

Step 1 of 7
Step 1 — About you

What's your full name?

We'll use this to address you in our written response.

FAQ

Common questions about appeals

How long do appeals take?
Initial response within one business day. Most appeals are fully resolved within 1–3 business days. Complex cases involving legal review may take up to 5 business days. You will receive status updates throughout the process.
What if my appeal is denied?
If your appeal is denied, our written decision will explain the basis. You may submit a supplemental appeal with additional evidence, or escalate the matter through the platform's own counter-notice process (e.g., Meta Rights Manager, Amazon Brand Registry). Our team can guide you through that path.
What are the resolution options?
Resolution options vary from brand to brand, and several options are available. Most brands are open to reaching a settlement.
Is there a deadline to appeal?
We accept appeals indefinitely, but the practical window for content restoration is generally 30 days from removal. Appeals filed sooner are easier to resolve as platforms retain takedown records longer.
What happens with my appeal?
Your appeal is reviewed by a trained analyst, cross-referenced with the original takedown evidence, and either: (a) approved → content restoration requested with the platform, (b) denied with written explanation, or (c) escalated for additional review if facts are contested. You are notified at every stage.